BOOKING POLICY: Class reservations can be made up to 14 days in advance (28 days for Big Kahuna members). To book a class at Surf Cycle, you must have a valid class credit or membership. Shop Memberships & Class Packs
CANCELLATION POLICY: If you are running late, please CALL us to let us know so that we don’t release your bike to someone on the waitlist.
- Early Cancel (12+ hours before class): Cancel online, via the app, or email support@surf-cycle.com. Class credit is returned to your account.
- Late Cancel (<12 hours before class): Forfeits class credit or incurs a $15 fee (unlimited plan), charged to your card on file. Accounts without a valid card will be frozen until updated, then charged, and reinstated.
NO-SHOW POLICY: No-shows for a reserved Surf Cycle class using a class credit are treated as a late cancel, forfeiting the credit or incurring a $15 fee (unlimited plan).
FIRST TIME SURF CYCLE RIDERS: Please arrive AT LEAST 15 minutes before class to find us, check-in, and get set-up on your bike.
What bike should I choose?
• 1st Row: “I am following the coach!”
• 2nd Row: “I’m working up to be able to follow the coach.”
• 3rd Row: “I’m a beginner, I’m shy, or I have an injury that I must modify for."
For a full cancellation & booking policies:
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