Booking Class: Please note that classes can be booked up to 14 day in advance!
Cancellation Policy: At Surf Cycle, we get that life happens, we allow you to cancel up to 12 hours in advance before the start time of class if you are unable to make it. If you are running late, PLEASE call us to let us know so that we don’t release your bike to someone on the waitlist! If you do not notify us within 12 hours before the start of your class, you will forfeit the credit used to reserve the class.
Late + No-show Policy: Please call to let us know if you cannot make it to class even after the cancellation window. If you cancel after the 12 hour policy, you will be considered a "late cancel" and your class credit will be forfeited. For our unlimited memberships, you will be charged a $15 "No Show Fee". Should you no show completely, it will be treated as a late cancel. Being a no-show is not cool, as you are taking a spot from someone else that could have been in the class. If you arrive more than 5 minutes late you will NOT be allowed into the class.
First time riders should arrive AT LEAST 15 minutes before class to get set up and comfortable on the bike.
What bike should I choose?
1st Row: “I am following the coach!”
2nd Row: “I am working up to be able to follow the coach.”
3rd Row: “I’m a beginner or I have an injury that I must modify for.”